Anonymous

Very bad please don't spend ur money

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I did my test and paid for it and now they wouldn't give me my money back or my certificate. I believe this is a scam like i saw on every review site! Please do not join this program if you are thinking about it. I am on the phone now and they weren't even helping me! Test Teachers will take your money if you ever pay for it! I never got my money back. Someone needs to report this to someone serious because it is not ok to take someones money!
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Cons:
  • I hated this
Reason of review:
Order processing issue
1 comment
Guest

Clearly, you didn't take a course in grammar. Your review doesn't even make sense!

Anonymous
map-marker San Jose, California

Testeachers 32 Hour California Life Course Review from San Jose, California

I'm using testeachers for the 32 hour California life course. The online course uses a counter that counts the required amount of time one has spent on the course. My counter decided to lose track of 5 hours of completed required time. I called the company and they placed the blame on something else and said they couldn't do anything about it. Since they couldn't do anything about it I asked for an extension on the course, after asking for an extension the gentlemen on the line goes in to full high school counselor mode and assumes this course is my only responsibility and I should be able to make up the hours that were taken from me with no problem or pay extra for the extension. Very frustrating situation. If you value your time I would think twice before using testeachers.
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Reason of review:
Bad quality
2 comments
Guest

The exact same thing happened to me!

Very displeased with Testeachers.

Guest

Wow, I used TesTeachers for the same 32-hour CA Life course and didn't have any issues in losing time.

They tell you in the introduction to the course that if you leave your computer (are inactive) for 20+ minutes, you'll be logged out and lose the time credit for that session. That's probably what happened to you.

I almost got timed out once, but there's a pretty obnoxious buzzer that sounds when you're about to be logged out and all you need to do is click on the screen to restart the idle timer.

As for the support you received, since it seems that you were at fault, I'm not sure what they could have done.

They are bound by state compliance restrictions and they are not able to adjust the timer settings (just as all online providers for that state are, so you probably wouldn't have received a different answer from a different provider, given the same circumstances).

Idk, I enjoyed my TesTeachers experience because the quality of their content was spot on when it compared to the actual state exam, but you're entitled to your own opinion. To anyone actually diligent enough to read this: If you're having misgivings about which PLE provider to go with, just call over to their support department and take a minute to actually discuss the expectations of their program.

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Aracelia Nci

The materials do not match the tests or the videos at all

Updated by user Aug 06, 2014

I do not know how to remove this posting I made so I have contacted Pissed Consumer. I spoke with TesTeachers and they are fixing all of my complaints.

Original review Jul 27, 2014
SCAM to buy the whole package. I paid for the "deluxe" version of Testeachers materials where you get the Life and Health Insurance course books, the CDs, flash cards and online video access. BEWARE the videos on the website are 20 pages off from the videos you watch on the website, they do not match up. The words and terms they use in the curriculum do not match their own practice exams and the exams from the early sections put questions that you won't even know the answer to until later in the course. I have been in this business long enough to know the materials and videos are all being done by a small time unprofessional firm.
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Loss:
$120
1 comment
Guest

If the company has rectified the issue why is this post still on the site?

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